Privacy Policy

LMB Supplies Limited respects your privacy and is committed to protecting it. LMB Supplies Limited provides this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected and used. We have structured our websites so that, in general, you can visit our websites without identifying yourself or revealing any personal information.

This Privacy Policy applies to the site accessible from www.lmb-supplies.co.uk (the "Site") and data we receive from you via the Site. LMB Supplies Limited ensures that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 and the policy set out below. Links to third party websites provided within the Site are not covered by this Privacy Policy.

Personal data collected

On our Site you can order products, make information requests, subscribe to marketing or support materials, or register yourself. The types of personal information you provide to us on these pages may include name, address, phone, e-mail address, User Ids and passwords, billing information, transaction, credit card information and contact preferences.

Remarketing Policy

LMB Supplies uses a remarketing cookie on our website - this allows us to collate lists of visitors who have visited our website, and show tailored, targeted adverts to them at a later date.

Our remarketing activities are limited to the Google Display Network - a network of websites and blogs throughout the Internet. LMB Supplies may show adverts about our products to you if you have previously visited our website and are viewing a website that is part of the Google Display network.

Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the LMB Supplies website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You may opt out of the remarketing cookie by visiting your Google's Ad Settings, usually reachable through the following link: http://www.google.com/settings/

Data Collection and Purpose Specification

We collect your personal data to process your orders.

We collect your personal data to help us understand your needs and interests and provide you with better services. Specifically, we use your information to communicate with you, to update you on products, services and benefits, and to better understand who uses our Site and the pages they access so as to be able to improve the Site.

Occasionally, we may also use your information to contact you for market research regarding LMB Supplies Limited's products and services. We will give you the opportunity to opt-out of market research and customers surveys.

We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.

If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us.

Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required by law. We will not sell, rent or lease your personal data to others.

We disclose information about our customers only with their consent, or if we are required to do so by law.

You agree that if we transfer ownership or management of the Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.

Children's Privacy

LMB Supplies Limited believes that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. Accordingly, at our Sites we do not collect personal information from children under 13 without parental consent. In the event we develop areas of our Sites directed at children under age 13, we will implement a special children's privacy statement.

Links to other Websites

Parts of our Site contain links to third party websites for your convenience and information. If you use these links, you will leave the Site. When you access a third party site, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Privacy Policy does not cover the information practices of those third party websites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.

Security

We do not give visitors to our Site the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.

However, LMB Supplies Limited acknowledges your trust and is committed to protecting the information you provide to us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal details.

Crime prevention and detection

We have systems that protect our customers and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide use with other satisfactory proof of identity.

Automatic Collection of Information

We do not use Cookies for collecting personal information.

The Site does not automatically store or capture personal information other than logging your IP address. This information is not retained after you have logged off. We do not link information automatically logged by other means with personal data about specific individuals.

Providing Visitors with Anonymous Access

You can browse our Site without disclosing your personal data.

Feedback, including comments and questions

We value your comments and opinions. If you have any comments or questions or about LMB Supplies Limited's use of your information or about this online Privacy Policy, please send an e-mail to sales@britannia-wiper.co.uk.

When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests.

If you e-mail us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any unauthorised third parties.

When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.

Your Rights to Access Personal Data

LMB Supplies Limited strives to keep your personal data accurate and encourages you to contact us at sales@britannia-wiper.co.uk to update your information, if necessary.

For any enquiry or concern about our privacy policy, or to request access to your personal data please contact our relevant data manager:

Email:sales@britannia-wiper.co.uk
Address:Unit 1A, 1B North Crescent, Cody Road, Canning Town, London E16 1AD
Telephone Number:+44 (0)207 476 6888

We have to provide you with a readable copy of the personal data, which we keep about you, within 40 days of receiving your written request. The Act allows us to charge a fee of £10 pounds for this service. Evidence or proof of your identity (for example, a passport, driver's licence or current bills) will be required.

It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

  • erased
  • rectified or amended
  • completed

We reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal and allow you to challenge our decision.

Complaints and Disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practices to sales@britannia-wiper.co.uk or send us a letter to:

Privacy Compliance Coordinator
LMB Supplies Limited
Unit 1A
1B North Crescent
Cody Road
Canning Town
London E16 1AD

Changes to this Privacy Policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on our Site so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use our Site. Regardless of any changes we make to our Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provided your information, unless you give your express consent for us to do otherwise

Glossary

Browser

A software application used to locate and display Web pages.

Cookie

Message given to a web browser by a web server. The browser in a text file called cookie.txt then stores the message. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)

All networks connected to the Internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

Web Server

Delivers (serves up) web pages to your computer.

 
Get an account Account holders benefit from 30 day credit facilities! Read More
Online Payments Shop online securely. Read More
Environmentally conscious products Recycling is at the heart of what we do. Read More